Data Recovery Masters - FAQ - Hard Drive, Disk, CD, DVD, Floppy Disk, Flash Media Corrupted File and Corruted Data Recovery

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"Our business was literally unable to operate without our computers. We were unable to serve all of our clients. CTE Data Recovery Masters restored our data in one day and we were up and running again." AST Processing

Data Recovery FAQ

How is data recovery handled?
During Data Recovery, we will extract the actual data from your bad, crashed, or burned out drive. Each drive is different, so the outcome in each case is different. We strive to get 100% of the data from your bad drive.

After you submit your drive to us, a diagnostic analysis is performed. Here we find out the problem with the drive, what data can be recovered, and the cost of the recovery. This information is emailed, faxed, or called back to you for your approval.

After we receive your approval, the data is recovered and mastered to a CD, Zip Disk, or new Hard Drive. The data is then UPS back to you. The whole process takes only a few days depending on shipping methods.

We do offer priority service for those clients needing fast turnaround. Call us for more information.

Why do I pay a diagnostic fee?
Each drive is different, so each drive has a different problem. How we recover the data is unique to each drive. The diagnostic tells us how much data we can recover and the time and effort it will take to get that data in working condition. The diagnostic fee is applied towards the cost of the final data recovery.

What operating systems do you recover?
We work with most operating systems including all versions of Windows, Windows Server versions, MAC OS, Linyx, and more.

Can I call you with questions?
Yes. Feel free to call one of our Data Recovery experts at (562) 421-7105. Please note that we may not be able to answer specific questions about your particular drive until we have performed a diagnostic on it.

How do I submit my Hard Drive?
Print out the Drive Submission Form. Instructions are on the form including the shipping address and areas for you to fill out your name, address, etc.

Have questions?
Call our Data Recovery Experts at (562) 421-7105.

Check out the FAQ for answers to common questions regarding the data recovery process. Full Drive Submission instructions are here.

CTE Computer Data Recovery Masters has helped companies and individuals across the country. Let us get your data back up and running fast.


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Still have those old style Zip Disks around? Do you want to get the data that is on those Zip Cartridges?

Our Zip Disk Transfer Service is the answer. Your data will be transfered off your 100 MB Zip Cartridges, your 250 MB Zip Disks, or your 750 MB Zips. Your data will then be mastered to a CD or DVD.

Mac Zip Disks and PC Zip Disks and DOS Zip Cartridges are processed fast.

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Zip Drive Specialists
Zip Cartridge Media Experts